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Frequently Asked Questions

What is your standard turnaround time?

Our standard lead time is 8 to 10 business days after the final approval on specification sheets we send prior to printing.

What happens after I place my order? Do I get a proof before printing?

After place order, our dedicated CustomBoxesWorld’s team will review your design for any technical concerns and send a 2D digital proof to your email within 24 hours. If any changes need to be made, you can send a note directly to our CustomBoxesWorld’s team through the proof page and they’ll be happy to help with finalizing your design for printing.

What choices affect my pricing?

As a high-volume producer with scale economies, CustomBoxesWorld provides the industry’s most competitive prices on custom printed boxes available. Pricing is generally a factor of five things: dimensions, box style, ink coverage on the box, box material, and quantity (higher quantities = bulk quantity savings). If you have questions about pricing or choices that can affect your order, our customer support team is happy to help!

Can i have printing on the inside and outside of the box?

Yes. You can have printing on the inside, outside, or both. This includes Mailers, Shippers, and Tuck Tops (our secret menu box style!). Product boxes are currently limited to printing on the exterior only. You can even use our online box designer to design the inside of Mailer boxes. For Shippers and Tuck Tops, we currently require a 2D dieline template be submitted for both the interior and exterior so we can set up your order as a custom order. You can also submit designs this way for our Mailer boxes, if you prefer to build on a 2D Illustrator template instead of our free 3D box design tool.

How do I place an order?

Placing an order to CustomBoxesWorld is quite easy. You can contact us 24/7 with your demand. We have a team of experts to listen to your query and design the product sample for free. Furthermore, they’ll also share existing design samples. Our sales representative will place an order for you and keep you updated till successful delivery. Place your order in 4 easy steps:

  • Submit your order quote query
  • Email your requirements or upload your own artwork
  • Get digital proof
  • Confirm your order with payment and get it at your doorstep
How do I get wholesale prices?

if you’re a wholesale or retailer, we have special quotes for you with discounted prices and special packages. Just contact our customer support center and get your desired rates now.

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